United Airlines Customer Service – Contact Number & Live Chat Support

Do you need any help making changes to your United Airlines flight? You must contact the United Airlines customer service department for assistance with a ticket or travel-related service. United Airlines offers numerous ways to contact its customer service agents, including online approaches, so you don't have to keep visiting the office every time. Here, on this page, you will learn about some of the top ways and essential tips. Without further delay, let's dive in and learn. 

The 7 ways to contact United Airlines

Let's find out some ways to help you find help from United Airlines by talking to its representative. Before contacting customer service, ensure that you call during business hours. Although United support services are open 24/7, only a few must be used during their business hours.   

1. Speak with a United Airlines Live Agent via Phone

Talking to a United Airlines agent can be the best way to get assistance and resolve all your queries. If you want to contact a live person at United Airlines, you must use its support phone number. Use +1 800 864-8331 and dial from your phone to connect with its helpline, where you will speak to an agent. Ensure you have dialed the correct United Airlines phone number and listen to the instructions clearly; otherwise, you may waste your time.  Apart from the calling approach, there are other ways to reach a live person at United Airlines, which are given below.

2. Chat with a United Airlines Live Chat Agent

United Airlines also has a chat feature to connect with a live United agent and talk live. The live chat feature is available at the help center, which you can easily find and use. To quickly begin your live chat with the agent, you can follow these steps-

• Visit united.com and tap on the Help option in the menu.
• You will be taken to United's Help Page.
• Scroll to the bottom to find the "Chat With Us" option. 
• Tap on the "Chat Now" link to initiate the chat procedure.
• A chat window appears; follow the prompts and send your queries. 
• You will instantly find a response from the automated chat assistant.
• Type "Connect me to an agent" and wait until you connect with a live agent.

3. Meet with United Airlines Office Executives

Sometimes, getting help online is insufficient, and you may need to meet an executive. In such situations, you can locate the nearest United Airlines city or airport office and plan a visit. Once you have visited the office, present your flight details and ask for assistance. Keep one thing in mind that you must reach the office within business hours only; otherwise, you may not find anyone.  

4. Write an Email to United Airlines

You can get support for your issues via email. You must be aware of sending an email; that is all you must do here. Compose an email describing your issues clearly and send it to United Airlines' official support email, "customercare@united.com." Ensure to attach the request-related documentation or supporting files. The support officials will surely read your email, and they will provide the best of their assistance and knowledge by replying to you within a few days. 

Pro Tip: If you have any questions or requests about the United Airlines MileagePlus program, you can send them to mileageplus@united.com.

5. Connect with United Airlines over Social Media

In this digital age, where people worldwide are active on social media platforms, United Airlines has also provided general support on different social networking sites. You can connect with United Airlines on numerous sites, such as LinkedIn, Twitter, Facebook, and others, and ask anything. Using social media, you can send them direct messages or post your queries and tag their handles. Soon, you will receive a notification about their response. 

6. File a Complaint to United Airlines using the Contact form

Sometimes, while managing your flights online at united.com, you can find any technical or non-technical issue, or you may want to report any bad experience at United Airlines. You can write a complaint instead of dialing a number and waiting on hold. A complaint or feedback form is given at United's help center, and you can access it by navigating the "Customer Care" option in the side menu. Tap on the "Complaint" and fill in the form with accurate details, and submit it. 

7. Send a Text Message to United Airlines

United also assists SMS texting, which you can use to get help, including flight status or other services. To send a text to United Airlines, you can write a message by typing "UNITED" and sending it to 32050. You will soon receive a reply, from which you can continue your texting. 

Why you should contact United Airlines Customer Service?

You should contact the United Airlines customer service team because you can get help and assistance for a number of things. 

• Make Flight Reservations: You can make a flight reservation or ask the United reservation executive for better deals. 
• Flight Status: You can contact the support team to get the quick status of your flight. 
• Baggage-Related Concerns: If you need help with lost baggage or claiming items, United Airlines' customer service can assist you. 
• Flight Cancellation and Refund Related Queries: If your plan has changed and you need to cancel and refund your flight, contacting United Airlines can be fruitful. 
• Flight Ticket Change or Rebooking Related Issues: When you must reschedule your booked flight on a different route or date. 
• Need Help Regarding MileagePlus Program: Ask a question regarding your loyalty program or points, reach the United support team. 
• Learn bout United's Accessibility Services: If you want any accessibility service on your ticket, contact United Airlines customer service. 

How to contact United Airlines? 

Here are some important phone numbers for United Airlines Customer Services, which you can use to contact their respective departments. 

• United Airlines Reservation Phone Number: 1-800-864-8331
• United Airlines MileagePlus Service Center: 1-800-421-4655 (7 a.m.-12 a.m.)
• United Airlines 24-hour Accessibility Desk: 1-800-323-0170