• 10 Oct, 2025
  • Travel tips

How to Contact Etihad Airways Customer Service?

When you are willing to make a reservation for your scheduled flight with Etihad Airways, take advantage of beneficial offers and deals. You can proceed to make the booking for your scheduled flight with Etihad Airways and resume the best flight deals and offers along with the quick customer assistance. Suppose you are experiencing any issues or concerns regarding the airline's offered service. In that case, you can contact the Etihad Airways representative and get customer support for your queries. Thus, you can connect with the Etihad Airways representative in different ways, choose your preferred mode, and seek assistance from the executive accordingly. 

How Do I Talk To a Live Person At Etihad Airlines?  

As mentioned earlier, there are multiple ways to speak to a live person at Etihas Airways. You can choose your preferred mode from the following, contact the Etihas Airways live person accordingly, and get the accurate solution and assistance for your queries. To learn more about the following modes and their methods, focus on the information mentioned, grab the information about the following, and proceed with your suitable mode.

Communicate with a live person at Etihad Airways over the Phone

It is further suggested that you communicate with the airline representative over the phone to speak to a live person at Etihad Airways. You can talk to the Airline representative through the Etihad Airways customer care phone number, 1 (914) 303 8393. Briefly report your concerns or queries to the agent on the line. You can contact the airline representative directly and receive an instant and accurate solution to your query. 

Connect with the Etihad Airways representative through the live chat support

Rather than communicating with a live person at Etihad Airways over the phone, you can proceed to connect with the airline representative through live chat support. There, you can briefly mention your concerns in the provided chat space, and the virtual agent from the team will reply instantly and help you resolve your concerns shortly by providing a suitable solution. To further learn how to connect with the expert through chat support, review the details mentioned and proceed accordingly. 

  • Visit the official website of Etihad Airways from the browser. 
  • Find the Helphelpget in touch section on the homepage and proceed. 
  • Select the "Online Chat" and the "Chat now" option in the Help section. 
  • The chat box will further appear on your screen. Select the query option.
  • Encounter your concerns directly in the chat space and send them. 
  • The virtual agent will revert to you shortly with a suitable solution. 

Write an email to the Etihad Airways representative 

You can also send an email to the Etihad Airways representative, where you can briefly mention all your queries and concerns in the provided email space. The agent from the support team will reply to your email shortly with an accurate and sorted solution. Provide accurate information regarding your query and the customer's contact details, and then email customer support - "guest@rtihadguest.com". To learn more about the process, go through the instructions as cited and send an email. 

  • Open your preferred making application and log in with your account.
  • Enter the Etihad Airways email and the query in the provided subject space. 
  • Enter all your queries in the provided email space and send them. 
  • Mention your required contact details along with the valid documents and pictures.
  • Hit the send button, and the agent will reply to your email shortly with a solution. 

Therefore, Etihad Airways provides different emails for different services. Send an email to the respective email address as per your query. To further obtain information about the following email, focus on the information mentioned below and get updated with the following. 

  • For loyalty programme inquiries/complaints, contact guest@rtihadguest.com.
  • Payment Verification - PV@etihad.ae. 
  • Data Privacy - dataprivacy@etihad.ae.
  • Etihad Credit Account Balance - etihadcredit@etihad.ae.
  • Corporate Social Responsibility Request - CSRethihad@etihad.ae.
  • Procurement support - FinanceMaterData@etihad.ae.

Why you should contact Etihad Airline Customer Service?

You should contact Etihad Airways customer service for various reasons related to your travel plans or experiences. To further obtain information about the respective service, you can contact a live person at Etihad, focus on the services mentioned below, and get updated on the following accordingly. 

  • Contact Etihad Airways customer service to manage your booking and flight details: You can speak to the agent to change your flight date, time, or destination. You can also cancel your flight and get assistance with the online check-in process. Contact Airways customer support to select a seat, add baggage, or request a special meal. 
  • Get in touch with the Etihad customer agent for assistance with disruptions and issues: If your flight is delayed or cancelled, you can get help with rebooking, understanding your rights, or potential compensation. In case your baggage is delayed or damaged, contact the agent for help. You can also request medical assistance, wheelchair assistance, or other special services for your flight. 
  • Contact Etihad representative for General inquiries about the flight information, service or policies: If you have any questions about the fare type, loyalty programs or other general information not easily found online, you can contact the Etihad agent for further assistance. 
  • Get support from an Etihad agent for feedback and complaints: Share your feedback to provide feedback on your travel experiences, whether positive or negative. You can also file a complaint if you experience issues that require formal complaints, such as unsatisfactory service, unresolved refunds, or other concerns. Contact customer service at Etihad and seek further assistance. 

How to contact Etihad Airlines?

Etihad Airways provides several methods for contacting its customer support and for different types of services. If you encounter any issues with the airline's services, you can seek assistance from Etihad customer support to find a suitable solution to your query. Thus, each service has a different contact number. You can contact the agent according to your concern. Look at the details as mentioned and further contact the representative at Etihad accordingly. 

  • Main contact number (UAE): +971 600 555 666.
  • Customer service alternative U.S number - 877 690 0767.
  • Toll-Free Number (USA): + 1 888 624 117.
  • United States specific:  (877) 690 0767.
  • International (UAE-based): +971 600 555 666.
  • WhatsApp number: +971 56 688 9003.