• 14 Oct, 2025
  • Travel tips

How to contact Air France customer service?

When it comes to finding issues related to the flight ticket, taking guidance and support from an expert is crucial, especially when you don't have much experience and knowledge. Flying with Air France is a convenient thanks to its customer service team that handles passenger's queries and resolve them daily. If you are having any kind of issues then reaching their support experts are your best possible options and this guide will teach you how to contact them in a smarter way. 

How Do I Talk To A Live Person At Air France?

Air France offers numerous ways that you can find useful. Find out these methods below and use them to contact them when it is the most necessity.

Support Via Phone Call: Did you know that you can make a direct call to an Air France agent? By using the Air France phone number +1 800 237 2747, you can speak to a representative who will listen to your queries and requests  and provide resolutions to fulfil your needs. 

Pro Tip: It may happen that you are waiting for a longer call when calling during the afternoon. You can avoid that time and choose early morning or evening hours. This way, you will be saving your time and quickly connecting with the Air France agent. 

Support Via Live Chat: When phone calls are not helpful, you can easily find support for all your queries. Air France has a live chat support feature where you can chat with a live agent. It is an interesting way to reach Air France and get support; you will get instant responses. To start the live chat process, just follow the steps below.

  • Visit the official Air France website.
  • You can find the help option to reach its support page
  • Select the most suitable option from the page.
  • Choose the "Need More Assistance?" button, and the number of contact options becomes available to you.
  • Among those, you can see a chat button.
  • Tapping on which will pop up a chat window.
  • Follow the instructions, and begin your chat.

Support Via Email: Air France also offers support via email. You just need to compose an email and send it to contact@airfrance.fr. Soon, a response from their support team will be in your inbox. You must attach relevant supporting files to your email. It will help Air France agents understand and provide resolutions more easily. 

Support Via Complaint Form: If you have any complaints or compliments regarding Air France services and want to share them, you can contact the Air France customer relations department by submitting a contact form. Go to the help page and explore the contact options. You will see a "Make Complaint or Compliment" option. Just select it, and you will easily fill it out and submit it.

Support Via Social Media: Contacting Air France via social media platforms is also very easy. Air France is available on different social media platforms like Messenger, WhatsApp, LinkedIn, Twitter, and more. Air France offers chat services over Messenger and WhatsApp, which you might find advantageous. 

Reaching the Air France Office: Sometimes, it becomes important to reach the office to get services done. If you feel important, visiting the Air France office would be best. You can meet an executive and find support. Keep in mind to carry relevant travel documents with you. 

Why you should contact Air France Customer Service?

Contacting Air France customer service can benefit you in so many ways; in fact, the main advantage of doing so is that you will find all of its services conveniently without having any hassles. Here are some main reasons why you should contact Air France customer service:

  • For Flight Reservations: When you need to make a flight reservation with Air France quickly, you can contact its reservation team. In case you need any help with your flight bookings that have already been made, you can consult with their support team. Contacting Air France travel experts can also help you smartly plan your trip to make your travel convenient, comfortable, and cheaper. 
  • For flight Cancellations and Refunds: If you have voluntarily dropped your plan to travel with Air France, you can easily contact its support team and cancel your flight. Additionally, if you have already canceled and have problems or doubts regarding a refund, Air France support agents can help you in such situations as well. 
  • For Complaints & Feedback: If you have any complaints or suggestions regarding your travel or flight ticket, then you can share them with Air France through numerous contact methods. Doing this can help Air France become aware of the issue and resolve it fundamentally.
  • For Flight Changes: If you want to make necessary changes, such as changing your departure airport, arrival station, travel date, adding or removing services, or making other kinds of modifications to your Air France travel itinerary, then you must contact Air France customer service, and the agents will assist you in making the required changes. 
  • For Baggage-Related Concerns: If you have concerns related to your baggage, such as lost baggage, claiming a lost item, adding or learning about baggage allowances, reporting a loss of an item, informing the airline about your special carriage, etc., then you can contact the Air France support team and find the required assistance and guidance. 
  • For Other Inquiries: You should contact the Air France customer service if you want to inquire about your flight status or any of its services. You can quickly get in touch with the airline experts and find the status or answers. 

How to contact Air France?

You can contact Air France in several ways, but the best way is to call directly to the concerned department. Air France has provided different customer service numbers for different kinds of services, but most of them can be done through its general support number. Here are some of its other important contact numbers, which you can use to contact Air France customer service. 

  • Air France Reservation Phone Number: +1 800 237 2747
  • Air France WhatsApp Number: +33 699 385 720
  • Air France Service Line: 711 833 648 2072