• 24 Sep, 2025
  • Travel tips

How can you change the name on an Air China Flight Ticket?

A flight journey demands a fundamental requirement from the passengers: the correct details and personal information on the flight ticket. To be eligible for a flight, the information printed on the flight ticket must match the passenger's government-issued ID. However, sometimes minor or maybe major errors occur in the names, which might cause hurdles in one's smooth journey. This is why Air China addresses this issue and offers a benevolent name change policy, allowing passengers to make changes or corrections in their names. The further sections will highlight the paramount guidelines, procedures, requirements, fees, and more. Hence, attentively move through the sections below and grasp the concepts of Air China's name change. 

Air China Name Change Policy

Before proceeding, being aware of the Air China name change policy is critical. The policy discusses the conditions and criteria that must be met to be eligible to request a name change. Therefore, to smoothly request a name change, passengers are required to go through the guidelines outlined below to order a name change with Air China:

  • Air China permits passengers to request a name correction if the names on their flight tickets are incorrect. 
  • Air China does not allow a complete name change, as a different passenger can not travel with the flight ticket purchased for someone else. 
  • If an error occurred in someone's name or surname, the required modifications can only be made to two or fewer letters for each. 
  • If the reasons behind a name change request are legal, such as marriage or divorce, it can also be changed or removed as part of the request. 
  • If the names have been swapped or are in the wrong order, including misplacement between names and surnames, it can be changed upon a request made to the airline. 
  • A ticket name change fee will be applied to fulfil every request for a name change on a flight ticket.
  • If a travel agency originally purchased the flight ticket, the name change fee and the reissue service charge will be combined and applied. 

What are the types of name changes for Air China?

When passengers request a name change, several types are often demanded. Behind the errors, there can be several reasons; therefore, each will be discussed comprehensively in the pointers below: 

  • Air China Name Change After Marriage: Name Change requests are often made after legal reasons, such as marriage, are common. Hence, it can be conveniently corrected by calling the airlines. 
  • Air China Middle Name Change: Spelling mistakes or other name-related issues may occur in the middle names of the passenger. In such cases, the airline can be conveniently contacted to request changes with Air China. 
  • Air China Last Name Change: Similar errors, including misspellings, typos, and missing letters, can also occur in last names. You can request a correction by contacting Air China. 
  • Air China First & Last Name Reversed: The first and last names are sometimes swapped, resulting in an incorrect order. Name corrections can be requested by calling the airline's customer support. 

Required Documents to change the name on an Air China ticket

Air China allows its passengers to make specific corrections to resolve the errors they have found in their names on the flight ticket. However, some documents are requested by the airline from the passengers to validate their personal information. Therefore, check the vital documents in the list below to keep handy:

  • Physical Copy of the flight ticket. 
  • Any government-issued photo ID.
  • Certificate or Court Order

What is the Name Change fee for an Air China flight ticket?

Per the Air China Name Change policy, the airline will apply a change fee of TWD 600, USD 20 or more, or any currency equivalent to this amount in your region. Additionally, if the name change request is made through a travel agency, the airline will charge by combining the reissueance charge and the name change fees. However, those with an elite rank in Air China's loyalty program can save themselves from the reissue service charges. 

How can you change the name on an Air China Flight Ticket?

Passengers can take different approaches when requesting a name change with Air China. Having multiple choices gives passengers the freedom to choose the one they think is best. Hence, for better understanding, each method will be comprehensively described through the pointers below: 

  • Requesting Online: A more convenient experience can be expected when requesting a name change from the airline's official website. To learn the procedure behind requesting a name change through the airline's official website, follow the pointers below:
    • Head to the airline's official website by searching 'www.airchina.com.'
    • Hover the cursor above Service handling to expand the menu. 
    • Click on 'Ticket Change' from the drop-down menu. 
    • Enter your booking details and click 'Pick up ticket' to retrieve details. 
    • Select the 'Name correction' and follow the further displayed process. 
    • To finalise the changes, click on the 'Submit' option. 
  • Through Call: To appeal a name correction, passengers can also contact Air China by calling +1-800-882-8122 between 6 AM and 9 PM Monday through Friday and 7:30 AM and 4 PM on weekends and holidays. Once connected to the representatives, passengers must submit the required documents and settle the charges for name changes. 
  • Upon Arrival at the Airport: After arriving at the airport, airline representatives can easily request corrections. Passengers must reach the counters at the airport, submit the required documents to validate their ID, and pay the additional charges to correct the names in their flight tickets. 

How can you contact an agent to change the name on the flight ticket?

If you are considering getting on the line with an Air China agent, consider reading the sections below to appeal for a mistaken name on your ticket. As there are several ways to connect with an Air China agent, passengers are required to be aware of each so that they can choose the method that suits them best. Hence, here are the methods  available to connect with Air China agents:

  • Calling: Air China agents can be contacted by calling +1-800-882-8122 between their operating hours, 6 AM to 9 PM Monday through Friday and 7:30 AM to 4 PM on weekends or holidays. 
  • Fax: Air China customer support agents can be faxed at 0086-10-95583-1-0 during operating hours, similar to calling. When representatives contact you, they will contact you to make specific changes. 
  • WeChat: Passengers can also reach Air China agents through WeChat by scanning the QR code on the airline's official website. Once connected, they can begin asking the queries they need to be solved. 
  • Email: Another alternative for connecting with Air China agents is to email 'customer.relations@airchine.us.' Their email must be concise, yet clear enough to provide proper insight regarding your issue. 

When can I not change the name on an Air China Flight Ticket? 

The general requirement for fulfilling the name change request is compliance with the rules and guidelines in the Air China name change policy. However, if not fulfilled in some cases or criteria, passengers will not be eligible for a name change. Therefore, understand the conditions under which the Air China name change will be applied. 

  • If the IATA prefix or the flight ticket number doesn't begin with 999. 
  • If the flight ticket is being transferred to someone else.
  • If Air China operate the entire flight. 
  • If passengers fail to possess any valid government-issued photo ID. 

How can you change the name on a flight ticket with Air China through Avtickets? 

When the flight tickets are booked or managed through Avtickets, things become more convenient and effortless. Contact our diligent and friendly team; we will handle everything for you. If you're wondering how to get on the line with our agents, follow the pointers below:

  • Calling: If you intend to make a name change request and the bookings have been made through our website, you can call +1-888-520-9972 and obtain relevant solutions 24/7 without any stress or hassles. 
  • Emailing: An alternative to calling is emailing us. To do so, compose a concise email about 'Name Change/Correction' and send it to care@avtickets.com. When our representatives receive your email, they will contact you shortly to proceed. 

FAQ

The prices may vary depending on time, route, and other factors; name change requests would cost around TWD 600 or more.

Names can not be changed entirely upon the passengers' request, as another passenger can not travel on the same ticket. Only minor corrections can be made, including spelling mistakes, typos, and missing letters.

Air China agents can be contacted through several methods, including calling, emailing, faxing, or WeChat. The article mentions each of these methods above.

If the names are mentioned in the wrong order or have been swapped, passengers can request that the airline correct the situation.

If any name-related errors have occurred in the middle name of a passenger, it can be conveniently changed upon the request raised for a name correction.

As per the guidelines, name changes are prohibited after flight check-in. However, the representatives may help you correct minor mistakes.

Yes, if the names have been changed for any legal reason, they can be conveniently altered upon the passengers' requests.