• 10 Dec, 2025
  • Travel tips

How to Redeem Etihad Airways Miles?

Etihad Airlines offers an exclusive Miles program, which is also renowned as the Guest Miles program, which is perfect for frequent Flyers and regular travelers, as it allows passengers to enjoy ultimate rewards along with multiple perks with numerous opportunities to earn and redeem miles points on every flight booking to get a discount on the original fares. Travelers can join the Guest Miles program for free to enjoy various perks, whether flying on a domestic or international route. However, before joining the program, it is crucial to collect some necessary details, including Etihad Airlines Miles program rules and regulations, the process to redeem miles, and the benefits. To discover adequate information for the same passengers should take a look at the data given below. 

Etihad Guest Miles partner Airlines

Passengers who have signed up for the membership of the the Etihad Guest Miles program are not restricted to earn and redeem miles only on Etihad Airlines Flights, but also have opportunities to spend miles to enjoy discounts on the Guest Miles partner Airlines, besides that members can also earn miles on every flight ticket purchase on Etihad Airlines 20 partner Airlines that offers connectivity to/from approximately 3000 destinations across the Globe. The following data shows the list of Etihad Guest Miles Partner Airlines that allow earning and miles redemption for both domestic and international flights. 

  • Air Canada.
  • Air Europa.
  • Air France.
  • Air New Zealand.
  • Air Serbia.
  • All Nippon Airways.
  • American Airlines.
  • Asiana Airlines.
  • Azul Brazilian Airlines.
  • Brussels Airlines.
  • China Eastern Airlines.
  • El Al Israel Airlines.
  • Garuda Indonesia.
  • Gulf Air.
  • Hainan Airlines.
  • JetBlue Airways.
  • KLM Royal Dutch Airlines.
  • Malaysia Airlines.
  • Oman Air.
  • Royal Air Maroc.
  • Saudia.
  • Scandinavian Airlines.
  • Sri Lankan Airlines.
  • Tap Air Portugal.
  • Vietnam Airlines 

Etihad Airlines Guest Miles rules & regulations

Before joining the Etihad Airlines Guest Miles program, passengers are advised to go through the basic rules & regulations of the Etihad Airlines Miles Program to understand on which routes fares are eligible to earn and redeem miles, the Elite status tier benefits, and more. To collect adequate information related to the Etihad Airlines Guest Miles rules & regulations, passengers should consider taking notes from the data given below. 

  • Etihad Guest Miles Bronze Tier allows members to enjoy free Wi-Fi service, access to the Guest Seats, exclusive fares, and free membership with no tier expiry. 
  • Guests Miles Tiers like Bronze, Silver, and Gold come with an 18-month extendable option, while the Platinum tier has no expiry. 
  • To access the Free On board Wi-Fi services, guest miles program members should require to activate their account. 
  • Etihad Guest Miles Program provides members the flexibility to enjoy Bonus miles up to 25% on the Silver tier, 50% on the Gold tier, and 100% Platinum tier, while Bronze Tier members don't have the flexibility to earn Bonus Miles.
  • When member have already chosen the customs and benefits, they are not allowed to make any changes to their tier validity period. 
  • Etihad Guest Miles are eligible for Fast-track immigration available on the Gold and Platinum Tier, whereas no fast-track immigration is allowed for Bronze and Silver tier members. 
  • Registered members for the Etihad Guest Miles program should choose the custom perks before arriving at the Airport. 
  • Etihad Guest Miles Program policy states that registered members can avail the perks and vouchers within the validity period only. 
  • Priority Boarding option is available for Etihad Airlines Guest Miles program members to/ from worldwide Airports. 

How to redeem Guest Miles on Etihad Airlines?

Etihad Airlines Guest Miles Program allows members to redeem earned miles to get a discount on a new flight booking, upgrades, hotel bookings, and more using two methods such as online and via call at the Etihad Airlines customer service phone number. To learn the detailed step-by-step process to redeem Guest Miles on Etihad Airlines, members should take a look at the given data. '

1. Redeem Etihad Airlines Guest Miles online

Members can redeem earned miles on Etihad Airlines online directly through the Airline's official website, either for booking flight tickets, hotels, car rentals, seat upgrades, and more. To book the desired flight tickets using miles online, passengers should require to follow the basic steps as discussed below. 

  • Firstly, passengers should navigate to the Etihad Airlines official website.
  • Then tap on the Flight Booking option given on the homepage.
  • Enter the necessary details like the departure/arrival destination, number of passengers, travel dates, and more.
  • Passengers should choose the desired flight and proceed to book it.
  • After that, select "Pay with Miles" to book the flight fares with earned miles.
  • Now the screen will display the payment amount with miles and cash amount with applicable taxes and charges. 
  • Once the payment has been made with miles, Etihad Airlines will share the booking confirmation details at the valid email address. 

2. Redeem Etihad Airlines Guest Miles at the Airport 

To redeem Etihad Airlines Guest Miles at the Airport registered member should navigate to the Etihad Airlines Airport Check-in counter either to purchase a seat upgrade or to book new flight tickets using earned miles. However, seat upgrade on Etihad Airlines is either via miles or cash, based on availability; besides that, passengers can also use these earned miles to get the lounge access. Etihad Airlines Airport staff will be available at the Check-in counter to provide needed assistance, and when the seat upgrade is available on Etihad Airlines members can easily use their earned miles to enjoy an upgrade to a higher cabin at low prices.

How to contact Etihad Airlines' Customer Service for Miles Redemption?

If the passengers failed to purchase the seat upgrade or book award tickets online, then they can simply prefer to contact Etihad Airlines Customer Service for miles redemption directly via call to get quick assistance. Despite that, members can also use these earned miles to get lounge access, purchase items at the Airport Check-in counter through the Etihad Airlines Reward card, and more. To connect with the Etihad Airline customer service officials via call for Miles redemption, either for seat upgrade, new flight tickets, and more passengers should follow the given instructions. 

  • Firstly, passengers should dial Etihad Airlines' customer support phone number +191-4303-8393.
  • Now choose the suitable language option for smooth communication.
  • To reach the Airline customer service officials, follow the instructions.
  • Once the call connects with the officials, members can ask them to book flight tickets or purchase a seat upgrade with earned miles.
  • To confirm the booking or seat upgrade, passengers are required to share the necessary details.

Note: While trying to reach the Etihad Airlines Customer Service officials via call for miles redemption, passengers should remember that the process might take a few minutes to connect the call with an executive due to long hold times, especially during the peak travel season. Thus, the best time to connect with the officials is during the early morning hours to avoid long hold times on the call. 

Benefits of Etihad Airlines Guest Miles

With Etihad Airlines' Guest Miles membership, passengers are eligible to enjoy numerous benefits that ensure to make the journey more comfortable and relaxing journey. Even though the perks may vary based on different tiers available under the Etihad Airlines Miles Program therefore to learn more details, passengers should take a look at the given data. 

  • Etihad Airlines' miles program membership is free to join.
  • Bronze Tier has no expiry, while Silver, Gold, and Platinum have a 1 Year expiry.
  • Members can enjoy core benefits like an 18-month extendable expiry.
  • Bonus Miles available up to 25% to 100 on Silver, Gold, and Platinum tiers except the Bronze Tier.
  • Registered Members can also enjoy perks like Priority Check-in service, Fast Track immigration, Priority baggage, and Complimentary seat selection on the Gold and Platinum tiers.
  • Etihad Airlines' Guest Miles Program members can get onboard free Wi-Fi service and access to the Airport Lounge.
  • Guaranteed Seat in Economy and Business class up to 48 hours before the scheduled flight departure time. 
  • Membership extension.

How can I contact Avtickets for Etihad Guest Miles?

As Etihad Airlines does not allow passengers to redeem miles through any OTA but we are here to help you provide assistance regarding redeeming miles or a solution for the problem related to the earned miles to purchase a seat upgrade to a higher cabin or to book award tickets. Passengers can reach our customer service team either by calling or by email. To find more details, the instructions are given. 

1. Contact Avtickets via call

You can reach our customer service officials directly via a call to get quick assistance regarding Miles-related issues. To get instant support, dial our customer support phone number +1-888-520-9972, which is available 24 hours and seven days to provide customer support assistance. Once the call connects with our official representative, you can ask our agent to provide solutions related to the Etihad Airways miles issues, either for seat upgrades or award tickets. 

2. Contact Avtickets via email

You can also connect with our help desk agent to get help regarding the Etihad Airways miles-related issues. Therefore, to avoid delays and inconvenience, we suggest you reach our customer support team via email at least 24 or 48 hours before the flight departure time. To reach us via email, drop an email with queries regarding miles at our official email address care@avtickets.com. 

Frequently Asked Questions 

What are the Etihad Airlines Miles partners?

Etihad Airlines has several miles partners, including Air Canada, Air Europa, Air France, Air New Zealand, Air Serbia, All Nippon Airways, American Airlines, Asiana Airlines, and more.

What are the perks of the Etihad Airlines Miles Program?

The Etihad Airlines Guest Miles Program offers numerous perks, such as Free to join, complimentary Wi-Fi services, free seat selection, access to the Airport Lounge, Priority Check-in service, and more.

Can I contact Etihad Airlines via call for miles redemption?

Yes, passengers can contact Etihad Airlines via call for miles redemption and other queries by dialing the Airline's customer service phone number +191-4303-8393. 

Does Etihad Airlines' Miles tier provide an extendable expiry?

Etihad Airlines' Guest Miles program provides an 18-month extendable expiry available on all Silver, Gold, Platinum, and Bronze tiers. 

Do Etihad Airlines Guest Miles provide guaranteed seats?

Yes, Etihad Airlines' Guest Miles Program provides guaranteed seats on both Economy and Business Class up to 24 hours to 48 hours before the scheduled flight departure time.