• 22 Nov, 2025
  • Travel tips

How can I get refund from KLM Airline?

Getting a refund on your flight ticket might feel stressful, but when traveling with KLM Airlines, you can relax because the airline understands your situation and how flaky plans can be. KLM Airlines has a customer service team that deals with such issues related to flight cancellations and refunds. These are the benefits of choosing to travel with KLM Airlines. They make the travel hassle-free for you. In this post, you will learn about KLM's refund policy, how to contact them, and the crucial points to consider before you cancel your flight and apply for a refund. 

What is KLM Airlines' Refund Policy?

KLM Airlines works to maintain transparency between itself and its passengers. Therefore, they have prepared a bunch of refund policies that will help you know about the eligibility of your ticket for a refund. You can refer to the refund policies of KLM Airlines below:

  • When you have applied for a cancellation of your KLM airlines flight ticket within 24 hours of booking the flight, you can get a refund. This applies even if your flight ticket is non-refundable.
  • You can apply for a refund if you have not used your KLM airline flight ticket. However, KLM Airlines does not issue refunds on partially used tickets.
  • You will receive a refund after two to four weeks of applying using your original mode of payment. Your booking will automatically be canceled when you apply for a refund.
  • If you have not booked your KLM flight ticket directly by calling the agent or using the website or the application, then you are not eligible for a refund for your cancellation.
  • If you have a non-refundable ticket with KLM Airlines, you can apply for a refund and get the airport taxes back.
  • If the airline delays or cancels the KLM flight, you will be rebooked on an alternative flight. You can apply for a refund if you want to cancel your booking.
  • If you have booked a round-trip flight from Europe and the airline delays your first flight by 90 minutes, you can cancel your booking and apply for a refund.
  • If your KLM flight departs in 3 hours from Europe or 5 hours for Intercontinental flights, and has a schedule change, you can apply for a refund.
  • Depending on your fare type, you will get a refund on your KLM flight cancellation. The light or the standard fare tickets are non-refundable. With your flexible fare ticket, you may be charged a fee for applying for a refund.
  • If you, your travel companion, or your immediate family member suffers any serious health condition or passes away, the KLM airline will issue a refund for the cancellation.
  • You will get a refund if the government denies your visa application.

How do you request a refund for KLM Airlines?

When you request a refund from KLM Airlines, you should choose the fastest method that delivers the same result with some effort. There are many ways given to you by KLM airlines, and you can read about all of them in the information provided below: 

By using the website/ application

The easiest method for applying for a refund with KLM Airlines is using the website or the application. The website will take you to a refund request form and connect you directly to the agent. Upon receiving your request, you will receive a refund from KLM Airlines. Read the steps to apply for a refund with KLM Airlines by using the website:

  • Go to the official website of KLM Airlines at www.klm.com.
  • Click on Customer Service.
  • Select Refund from the list. 
  • Select the request a refund option. 
  • Fill in the booking reference and the last name. 
  • Apply for a refund. 
  • You will get a confirmation email with updates. 

By calling the agent

When you want a refund from KLM Airlines, call the airline's customer service number at +44 20 76 60 02 93. You should contact them between 10 a.m. and 10 p.m. on weekdays and 10 a.m. and 7 p.m. on weekends. Follow the prompts, and you will be connected to an airline agent who will help you apply for the Refund. You can also ask Refundatus for your already applied Refund.

By visiting the Airport

You can also apply to cancel your KLM flight ticket by visiting the Airport. You can ask the agent present to assist you at the KLM airline's counter. Provide the agent with the booking reference of your flight ticket to cancel it. After cancellation, you have to pay the fee for a refund to the agent, and they will complete the procedure for you. You will get a confirmation at your registered email address.

By Social Media

You can also contact KLM airline for a refund on social media. They are available on Messenger and WhatsApp. You can request a refund for your flight cancellation from there by providing the booking details. The agent will respond to your request after checking eligibility for your ticket. You have to pay the fee to the agent, and you will get a confirmation email at your email address.

When should you request a refund from KLM Airlines?

Before you apply for a refund with KLM Airlines, you should know some things, such as the situations in which you are not allowed to get one. This will help you save time and get clarity. You can read the points written below, and then, if you are covered, apply for a refund from KLM Airlines:

  • You should apply for a refund when your flight's departure is significantly delayed or canceled.
  • If you cannot fly on the KLM Airline flight because of a change in your schedule.
  • If the KLM airline is rebooking you on an alternative flight after cancelling the previous flight, the new booking does not match your schedule.
  • If you booked an extra service on your KLM flight but didn't use it, you can ask the airline for a refund.
  • If you didn't get to travel in your preferred seat, then the airline will issue you a refund.
  • If you booked a flight with A la carte meals, were rebooked to a new flight, and didn't get the meal, you will get a refund.

How much Refund does KLM Airlines offer?

When booking a flight with KLM Airlines, you must carefully read the services offered by different fares. One of the main factors to consider is the refund policy they offer. The amount you will get for a refund depends on the fare type you have bought. If your ticket is refundable, the airline will issue a full refund for you. Also, if you have purchased any additional services for your flight journey, such as 

How do you contact KLM Airlines to request a refund?

You can contact the KLM Airlines agent to help you with the refund process. This will remove the chances of any mistakes on your part. There are two ways to contact the airline to assist you in getting a refund. Read about both ways below:

By Calling the Agent

  • Dial the customer service number of KLM Airlines at +44 20 76 60 02 93
  • Select the language that you want to talk in. 
  • Select the digit that will link to the refund request. 
  • You will be connected to an agent.
  • Share your booking details with the agent. 
  • The agent will cancel your booking and apply for a refund. 
  • You will get a confirmation email at your email address. 

By Live Chat

  • Go to the official website of KLM Airlines at www.klm.com
  • Click on the contact us option. 
  • Select the chat option from the list. 
  • Share your refund request with the booking details. 
  • The agent will cancel your booking and apply for a refund. 
  • You will get the confirmation at your email address. 

How do I contact AVTickets for my Refund on KLM Flight Tickets?

When you book your KLM Flights with AVTickets, we take it upon ourselves to provide you with all the services that you want. On a KLM flight booked using AVTickets, you can ask our agent to help you cancel the flight ticket and get a refund. There are two ways to apply for a refund on a KLM flight ticket by contacting our agent at AVTickets. Refer to the methods and their steps below:

By calling the agent

You can contact the AVTickets agent by calling their customer service number at +1-888-520-9972. To connect to our agent, you must select the language you want to speak and the reason for calling. Then, you will be connected to the agent, so share your booking details with them. The agent will cancel your booking and issue a refund for your flight cancellation. You will get a confirmation at your email address. 

By Emailing

There is one more way to contact AVTickets: by email. You can frame a detailed email for the agent to refer to and also add the booking details and last name. The email address of AVTickets is care@avtickets.com. Our agent will help you cancel your booking and apply for a refund. You will get the confirmation in your email. 

FAQ

The fee depends on the fare you have purchased with KLM airline.

Yes, you can apply for a refund on the KLM airline flight ticket if the airline has cancelled my flight.

Yes, KLM Airlines will issue a refund for my flight cancellation due to a delay in the departure.

Yes, you can call a KLM airlines agent to help with the refund process.

Yes, there is a live chat method of applying for a refund with KLM Airlines.