• 02 Dec, 2025
  • Travel tips

You are finally travelling to your dream destination. You booked your flight ticket, but later, in haste, you noticed that you had mistakenly written the wrong spelling of your name. Now, you wonder what to do and how to get out of this situation, so do not worry, because when you travel with China Southern Airlines, you get all the services that will make your travel journey as smooth as possible. You made a mistake, and we will help you rectify it so you can travel freely. Read this article to learn about China Southern's name change policies and how you can apply for the name change.

What is China Southern's Name Change Policy?

The name change policy of China Southern Airlines clearly states the conditions under which the airlines allows the ticket to be applied for a name change. You should check China Southern Airlines' policies to see if the ticket allows name changes. You will learn about eligibility for your flight ticket to get the name change service. 

  • China Southern Airlines does not allow passengers to change the complete name on the flight ticket. This will make the ticket transferable, and this airline does not allow the full transfer of the tickets. So, you can make some corrections, but not a complete name change. You must buy a new ticket to change the complete name. 
  • If you want to change your last name on your flight ticket after marriage, divorce, or adoption, you can apply for that, but you will have to provide valid documents like a marriage certificate or divorce decree. 
  • If you have missed a flight, you can ask the airline to add your middle name to your ticket. Your middle name is as essential as your first and last names. If it is written on your government-issued documents, it should also be written on your flight ticket. 
  • You are allowed to make three typos to correct on your flight ticket. These minor changes are permitted to you on your flight ticket, but not more than that. You cannot completely change the name. 
  • If you have written the name in the wrong order, for example, the first name in the last name section and vice versa, you are allowed to correct the sequence. 
  • You cannot ask the airline to change the name on your flight ticket if you have not bought it directly from them. 

Required Documents to Change name on a China Southern ticket

While contacting China Southern Airlines for assistance changing your name on the flight ticket, you should also stay informed about the documents they might ask you to carry for verification. These are basic documents that will prove your identity. Look at the list of documents mentioned so that your work is completed on time and you can fly with the updated and correct flight ticket. 

  • You should carry your driver's license, passport, residential proof, voter ID, and any other government-approved document for identification.
  • If you are applying to change your last name, you should have a valid reason and documents to support it. For example, if you got married or divorced, you should have the documents or certificates to help you prove that.

What is the Name Change Fee for a China Southern Flight Ticket?

If you bought a ticket from China Southern Airlines and then wrote the wrong name on the flight ticket due to negligence or any other issue, you want to correct it as soon as possible before your flight departure date arrives. China Southern Airlines will help you with this service, but you will be charged a fee. After paying the fee, you will get the updated flight ticket. The fee you will be charged for the name change is irregular, i.e it depends on factors. Some factors considered while fixing a name change fee are the changes to the name you are asking for, the date of flight departure, the type of ticket you have bought, and when you are requesting the change.  

How do you change the name on a China Southern Flight Ticket? 

There are many ways to contact China Southern Airlines to get the name changed. They are available 24/7 to give you the best service, so inform them of the issue in your ticket so that they can help you fix it. You can contact them by calling their customer service or visiting the airport to have an agent do it. You can also choose the convenient way, using the website or the application. 

By Using the Website/ Application

You can download the application of China Southern Airlines so that it will simplify the process of name change for you. Refer to the steps below to change the name on your flight ticket at your leisure:

  • Download the China Southern Airlines application or visit the website at www.csair.com
  • Go to the option of Manage Bookings.
  • Type all your flight ticket details, like your surname and booking number.
  • Your itinerary will open. Select the reservation for which the name needs to be changed. 
  • An option for a name change will appear on the screen.
  • After applying, you will have to pay for the service.
  • You will then get a confirmation email. 

By Visiting the Airport

You can visit the airport to contact the agent to get the name change done. Navigate the airport to find your China Southern Airlines' counter. Share the issue you have related to the name on your flight ticket. Provide the agent with the reason for the name change. The agent will ask you to provide valid documents to complete the verification. Once done, you must pay for the service and take your updated light ticket with the correct name. 

By Calling the Agent

You can also contact the airline at their customer service number, 8620-22395539. China Southern Airlines values its customers and wants to serve them at all times they need. So, you can call them at this number when you notice the error, and they will assist you by changing the name. They will ask your reason and ask you to attach the government-issued documents for verification. After verification, you can complete the process by paying the fee. You will get the updated boarding pass. 

How do I contact an agent to change the name on a China Southern flight ticket?

When you want assistance correcting the name on your China Southern Flight ticket, there are some ways to contact an agent or a live person. The airline has made contacting customer service really accessible by adding multiple ways in which people can reach out to China Southern. Now, you want to contact the agent, so you can contact them by calling, visiting the airport, or using their live chat option. This list also includes the social media option. To know more about these options, you can read the information below:

By Live Chat

You can choose this option to chat with an agent directly. This option works to provide 24/7 service so that you do not delay getting the service you want. There are some steps that you can follow to have a live chat with the agent at China Southern Airlines:

  • Go to the official website of China Southern Airlines at www.csair.com
  • You have to scroll down to locate the contact us option.
  • You can then choose the live chat option.
  • Share the issue of the name change and the reason.
  • Provide the government-issued documents for verification. 
  • Then you can pay the fee and get the updated ticket.

By Visiting the Airport

To get the name change service corrected by an agent, you should visit the airport. An agent is always at the counter so that you will get assistance. You can inform them of the name error in your flight ticket. They will ask you to provide the documents with the correct name written and approved by the government. The agent will rectify your error, and you can then pay the service fee. 

By calling the agent

You can call China Southern Airlines' customer service representative to speak with an agent and ask for assistance. You can be connected to an agent via call anytime. You can follow the steps written below to call the customer service number of China Southern Airlines:

  • Dial the customer service number of China Southern Airlines at 8620-22395539. 
  • You have to select the language.
  • After that, you can select the number of name change services.
  • Tell the agent about the error and the reason.
  • Give them the documents for verification.
  • Pay the fee for the service.
  • Get the updated flight ticket with the correct name.

By Social Media

When you want to contact an agent of China Southern Airlines to help them correct your name on the flight ticket, you can contact them through their social media handles. China Southern Airlines is active on Facebook, WeChat and Instagram. You can share the name error with them, and an agent will contact you to help resolve the issue. After verifying the provided documents, you can pay for the name change service and get the boarding ticket with the correct name in your email. 

When can I not change the name on a China Southern flight ticket?

When you have made some errors on your China Southern flight ticket and want to change the name on your ticket, but for some reason, you are not allowed to. So, for those situations, you should refer to the list of situations when you are not allowed to change the name on a China Southern flight ticket.

  • You are not allowed to change your name after completing the check-in process.
  • Not allowed on partially used tickets. 
  • If the provided document for verification does not share the exact date of birth. 
  • It is not allowed on a single reservation from the round-trip booking with China Southern airlines. 

How do you change the name on a flight ticket with China Southern through Avtickets?

Booking your China Southern Airlines through AVTickets will help you get the best deals and customer service. You will get the assistance that you need. If your name is incorrect in your ticket, you can contact Avtickets' customer service so that we can take care of the issue and help you have an amazing travel experience. You can contact us by writing an email or by calling our agent. 

By Email

You can inform us by emailing care@avtickets.com, and we will handle the name change issue. Write a detailed email explaining your reason for applying and attaching the documents. After the issue is resolved, we will send you your boarding pass.

By Calling the Customer Service

You can also contact us by calling our customer service number, +1-888-520-9972. Our agent will help you correct the error on your flight ticket. You must share the reason for changing the name with us and also provide the identification documents that will help with the verification. Your error will be rectified, and we will share the updates with you in the updated ticket. 

Conclusion

It is possible that you misspelt your name while booking your flight ticket. When you have decided to book your flight with China Southern Airlines, you should leave your worries behind. They have many policies you can refer to to help you learn about eligibility. After that, you can pick a method of contacting and start following the steps. The agent will rectify the error, and then you can travel with the same flight ticket.

FAQ

Yes, you can change your last name on your China Southern flight ticket.

Yes, you can contact China Southern Airlines on their social media handles to change the name on the flight ticket.

Yes, you can change your name by using China Southern Airlines' live chat option.

Yes, AVTickets will help you change the name on your China Southern flight ticket.

Yes, you can call customer service at China Southern Airlines for a name change.