How to change name on Aeromexico flight ticket?

Mistyping your name on your flight ticket can be a disaster. In this panic situation, you want to fix the error, but you don't know how. For this reason, Aeromexico has made the name change easy for the passengers by laying out policies and simple methods by which you will be able to reach out to them. You can save this article and use it as a guide to apply when you want to change the name on your Aeromexico flight ticket.  

What are Aeromexico's Name change policies?

To apply for a name change with Aeromexico, you have to check your ticket's eligibility. Aeromexico has made some name change policies for the travellers, so they can refer to those when they notice an error in the ticket. Here is a list of Aeromexico's Name Change Policies that will help you:

• Aeromexico allows you to change the last name on the flight ticket only when you get married or divorced. This policy also applies in an adoption scenario. You have to provide the airline with the documents supporting the issue, like the marriage certificate and the divorce decree. 
• When booking your Aeromexico flight ticket, if you missed typing your middle name and it is present in the government documents, you must also add it to the ticket. 
• You can only change the name on the Aeromexico flight tickets you booked directly from them. 
• The airline does not allow you to change your complete name. The tickets are non-transferable, so you can only correct the name. 
• You are allowed to correct only three typos in your name. No more changes will be permitted to your name. 
• If you made a mistake in the sequence of your name, for example, typing the first name in the last name place and vice versa, you can change the order. 

Required documents to change the name on an Aeromexico ticket 

Applying for a name change with Aeromexico begins with providing the airline with the documents it needs to verify the reason for the name change. You must give the airline two types of documents: identification and supporting documents. 

• You must give Aeromexico airline the identity documents approved by the government, such as the license, passport, and residential documents, and birth certificates. 
• When you get married or divorced, you must correct the last name on your Aeromexico flight ticket. You must also provide the airline with your marriage certificate and divorce decree. 

What is the Name Change fee for an Aeromexico flight Ticket? 

Aeromexico Airlines charges a specific fee when it provides you with the name change service. A penalty is charged when you make an error in an important detail. The fees vary according to the type of flight that you are taking. 

• When you travel domestically with Aeromexico, you will be charged $1200 MXN. 
• On flights outside of Mexico, changing your name on the flight ticket will cost $110 USD. 

How to change the name on an Aeromexico Flight Ticket?

There are many methods of applying for a name change with Aeomexico. They provide convenience and services. You can choose any of the methods that suit you. You can call customer service, visit the airport, or use the website or the Aeromexico application. Read about the options Aeromexico provides its customers to contact them when they want to apply for a name change on their flight ticket. 

By calling the agent

You can call the agent at Aeromexico at 1-800-237-6639. You can select the language you want to speak. Then, follow the prompts, and you will be connected to the representative. Share your issue with the agent about the name error on your flight ticket and the reason for it. They will ask you to provide the documents for verification. Pay the fees to the agent, and the process is completed. You will receive the rectified Aeromexico flight ticket. 

By using the website or the application

Using the website or the Aeromexico application is the easiest and convenient way. Take a look at the steps written down below:

• Visit the official website of Aeromexico at www.aeromexico.com or download the application. 
• At the top, you will see the My flight option. 
• Fill in all the details related to your booking. 
• Your itinerary will open, so select the reservation with the name error. 
• You will see an option for a name change on the page. 
• Provide the necessary documents for verification. 
• Pay for the name change service. 
• You will get the confirmation email. 

By visiting the airport

You can also visit the airport to have your name changed by Aeromexico. At the airport, you must navigate to find your airline's counter. An agent will help you change the name on the ticket. Provide the airline with the reason for changing the name with the documents. The agent will ask you to pay for the service. You can collect the updated flight ticket from there.

How do I contact an agent to change the name on the Aeromexico flight ticket?

When you want to complete the name change process but are facing problems with the website or the application, there are some other methods, too, that will connect you to an Aeromexico agent. If you want the name change task completed by an Aeromexico agent, you can choose from the options below. This will ensure that no further mistake is left on your flight ticket. 

By Social Media

Aeromexico actively uses social media handles to engage with customers, offer help, and solve passengers' queries. They are active on Facebook, Twitter (X), Instagram, and LinkedIn. You can send them your request for a name change and attach the documents that will support your reason. After the agent completes the verification, you have to pay the fees. This will confirm the name change. 

By visiting the airport

You can also visit the airport to complete the name change process. An agent at the counter of your airline will assist you with the next steps. They will ask you the reason for applying for a name change. You must give them the documents for verification. They will ask you to pay the service fees. You can collect the new flight ticket with your correct name. 

By calling the agent

You can call Aeromexico's customer service number to speak with an agent who will personally help you change the name on your flight ticket. Read the steps written below to connect via phone number to an agent. 

• Dial the customer service number of Aeromexico: 1-800-237-6639. 
• Select the language that you want.
• Click on the number that specifies the name change issue. 
• You will be connected to an agent. 
• Share the name change issue and the reason behind it. 
• Give the documents for verification.
• Pay the fees for the service.
• You will get the ticket with the correct name at the email address. 

By Live Chat

Aeromexico's live chat is available 24/7. You can use this method to ask the agent about the name change process and have it completed within minutes. Read the steps below to contact Aeromexico's agent about the name change issue. 

• Go to the official Aeromexico website or download the application. 
• Scroll down and you will find the Contact Us option.
• You can select the live chat option. 
• Write down the name change and its reason in the chat box. 
• Provide the identification documents to the Aeromexico agent. 
• After verification, you have to pay the service fees. 
• You will get the email with the correct name ticket. 

When can I not change the name on an Aeromexico flight ticket?

There are some restrictions when changing the name on the Aeromexico flight ticket. You should know those before you apply to save you time. Read about such limits that you will have to face when you are trying to change your name:

• When you have started using the flight ticket, and in between, you want to change the name, you won't be allowed to do it. 
• When you apply and provide the documents for verification, but the date of birth on the documents and the ticket don't match, you are not allowed to change the name. 
• If you have completed the check-in process, Aeromexico will not allow you to complete the name change. 

How to change the name on a flight ticket with Aeromexico through AVTickets?

If you booked your Aeromexico flight tickets with AVTickets and now notice there is an error in your name, don't worry—we help our customers. You can ask us for assistance and correct the name on your flight ticket by emailing us or calling our customer service. 

By Email

You can email AVTickets at care@avtickets.com to ask for help with the name change on your Aeromexico flight ticket at care@avtickets.com. Our agent will ask you to provide the reason for the name change, and then you must submit the identification documents. We will revert to you with updates and send you the ticket with the correct name when the process is completed. 

By calling the customer service

We are also available to help our customers via phone. You can call us at +1-888-520-9972. Our agents are available 24/7. We will help you change the name on your ticket. You must share the reason and fees with us, and we will email you the updated flight ticket. 

Conclusion

This article was meant to help you when you are tense about the error in your name on your Aeromexico flight ticket. Read it and save for future use. You can use the policies to check the eligibility of your Aeromexico flight ticket and pick any of the methods that suit you. Aeroemexico has excellent customer service so that you can contact them anytime. 

Frequently Asked Questions

1. Can I apply for a name change using the live chat on my Aeromexico flight ticket?

You can apply for a name change by using Live Chat on the Aeromexico flight ticket. 

2. Can I use social media to apply for a name change on my Aeromexico flight ticket?

You can use social media to apply for a name change on my Aeromexico flight ticket. 

3. Can I add my middle name to my Aeromexico flight ticket?

Yes, you can add a middle name to the Aeromexico flight ticket. 

4. Can I ask AVTickets to help me change the name on the Aeromexico flight ticket?

Yes, AVTicket will help you change the name on the Aeromexico flight ticket. 

5. Can I request a complete name change from Aeromexico on my ticket?

No, complete name changes are not allowed on Aeromexico flight tickets.