• 10 Jan, 2026
  • Travel tips

For a seamless travel experience, passengers must have their names and personal details matched with their government-issued photo ID. Unmatched names or name errors can create hurdles in a flight journey, especially when travelling abroad. However, British Airways passengers need not worry, as the airline understands and responsibly offers a convenient experience when performing name changes or corrections. To deal with such scenarios, British Airways follows a flexible and generous name change policy that contains the required criteria to be complied with. Hence, follow the upcoming sections of the article to gather more critical information about name changes with British Airways, such as policy, procedure, types, and more. 

British Airways Name Change Policy

Knowing the key elements of British Airways' name change policy is paramount, as passengers are meant to comply with its guidelines. These guidelines ensure a smoother experience for passengers and clarify the limits to which the airline will assist you in performing name changes. Therefore, for proper adherence, read through the pointers below to be aware of the rules of the British Airways name change policy:

  • As per the British Airways Name Change policy, most of the mistakes in the name or name changes on a flight ticket bought directly with British Airways can be conveniently changed. 
  • The airline might charge for name changes or corrections requested by passengers traveling with British Airways. 
  • Generally, the airline doesn't charge for name changes, although if the taxes, fees, carrier-related charges, or fuel charges have changed since you booked the flight, you must pay the difference. 
  • The airline reserves the right to ask for your personal documentation to verify the information the passengers gave and to validate their identity. 
  • British Airways does allow passengers to correct their names, but the tickets are non-transferable and cannot be entirely changed to someone else's name. 
  • If you require a complete name change or transfer the ticket to someone else, they must cancel the original booking and make a new reservation. 
  • If your name has been changed due to any legal reason, including marriage, divorce, adoption, or gender change, you can contact the airline to have it corrected. 

What are the types of name changes for British Airways?

British Airways offers four categories of name changes. Often, when people demand a name change, their request falls into one of these categories. Hence, let's take a look at the types of name changes offered by British Airways, mentioned below:

  • British Airways Flight Name Change After Marriage: Sometimes, passengers request a name change after legal reasons, such as marriage. For this, passengers can ask the airline to change the name upon submission of the documents issued by any government. 
  • British Airways Flight Name Middle Name Change: When errors occur with the middle names of the passengers, including typos, spelling errors, or missing letters. This can also be corrected after the passengers' appeal. 
  • British Airways Flight Ticket Last Name Change: Name-related errors can also occur in last names, so passengers can contact British Airways customer support and request a name correction from representatives. 
  • British Airways Flight Last & First Name Reversed: Passengers have often experienced their names being swapped incorrectly, which doesn't match the government-issued photo ID. British Airways can be conveniently contacted to resolve the issue in such cases. 

Required Documents to change the name on a British Airways ticket

British Airways requests certain documents to fulfill name change requests made by passengers. These documents are demanded so airlines can conveniently validate passengers' identities and ensure that ticket details match the government-issued ID. The following documents are required for a name change:

  • The physical copy of the flight ticket. 
  • A photo ID issued by any Government. 
  • A certificate or a court order. 

What is the Name Change fee for a British Airways flight ticket?

British Airways allows its passengers to make name changes without fee, charge, or penalty. This will enable passengers to request a name change or correction without hassles. However, a difference in the taxes, carrier-related charges, some fees, or fuel charges might increase prices. In such a case, passengers must pay the difference between the original and new fares. Therefore, besides the difference in taxes or fees, if it happens, no additional name change charges will be applied. 

How do you change the name on a British Airways flight ticket?

There are three ways to request a name change with British Airways: online, by phone, or after arriving at the airport. The pointers below discuss each method comprehensively, ensuring a better understanding of the complexities involved. Carefully review each technique and opt for the one that suits you the best: 

  • Online: The online method involves requesting a name change through the airline's official website. The technique requires some intuitive and straightforward steps to be followed, and has been simplified through the pointers below:
    • Begin by visiting British Airways' official website at 'www.britishairways.com.'
    • Scroll down and click on 'Manage booking' to proceed further. 
    • Provide your booking details and click 'Find my booking' to retrieve details. 
    • Select the flight you wish to make changes to. 
    • Select 'Name changes/correction' and follow the further displayed directions. 
    • Click on 'Submit' to finalize the changes. 
  • Call: Calling is an effective method for passengers, as most name changes or corrections can be conveniently made over the phone. Those who intend to request a name change can call British Airways customer support at '0344 493 0787' between 06:00 and 20:00 daily. 
  • At the Airport: If you have arrived, go to the British Airways counters and ask the representatives for specific name changes or corrections you require. Keep the documents prepared and hand them over to the representatives. If a difference in fare occurs due to changed fees or taxes, you will need to pay it. 

How do I contact an agent to change the name on a British Airways flight ticket? 

British Airways agents can also be contacted for a name change or correction. There are different approaches to getting on the line with the agents, and we will look at them. The following ways to contact a British Airways customer support agent have been discussed below:

  • Calling: To make name changes, call 0344 493 0787 to speak with a British Airways customer support agent. However, it is advised to make calls between British Airways' operating hours to connect with a representative conveniently. 
  • Chatting: Passengers can also contact a British Airways agent through a live chat, which only accepts English. They can request a name change each day between 06:00 and 22:00 UK time, seven days a week. 
  • Emailing: Emailing is an ideal alternative to calling British Airways representatives or agents to appeal for a name change. You must access the Help Centre on British Airways' official website to do this. After that, you must provide your personal details in the dedicated blanks and click submit to send them to them. 
  • Social Media: As a final resort, you can also connect with British Airways agents through various social media platforms they are available on, including Instagram, Facebook, X(Twitter), LinkedIn, and more. 

When can I not change the name on a British Airways flight ticket?

Certain conditions or criteria must be met to change names on a British Airways flight ticket. Including the adherence to the British Airways name change policy, some limitations have also been set that determine whether you will be eligible for a name change or correction. Let's delve into the conditions under which British Airways won't allow a name change or correction: 

  • If British Airways does not operate the flights entirely
  • If the purpose behind the name change is to transfer the ticket to someone else. 
  • If the flight ticket number doesn't begin with '125,'
  • If passengers fail to submit official documentation when requesting a name change. 

How can you change the name on a flight ticket with British Airways through Avtickets?

If you have purchased your British Airways flight ticket with Avtickets, you can expect a convenient experience when requesting a name change or correction. You can reach out to our team by opting for any of the methods mentioned below, and we will help you make the necessary name changes: 

  • Calling: Receive 24/7 guidance from our customer support by calling +1-888-520-9972 and obtaining easy solutions. 
  • Emailing: If you prefer to connect with us through email, consider emailing us at 'care@avtickets.com' and get reliable solutions quickly. 

FAQ

British Airways does not charge for name corrections; however, the difference in taxes and fees must be paid if they occur.

British Airways doesn't permit ticket transfers to anyone else. You will have to cancel the booking and make the reservation again for that.

Name changes after checking in are not permitted. However, minor issues might be corrected upon request.

Passengers can request that British Airways correct their last and first names if they have been swapped.

Passengers can consider calling, emailing, chatting, or connecting to British Airways agents through the airline's social media handle.

It is not just in the case of marriage; if the passengers' names have been changed for legal reasons, passengers can request that British Airways correct their names as needed.

If an error, including spelling mistakes, typos, or a missing letter, occurs anywhere in passengers' names, it can be conveniently changed upon request.