United Airlines Flight: Booking, Contact & Routes 

United Airlines is the only airline that covers more than 300 destinations than any other airline and is also one of the prominent founding members of the Star Alliance. Passengers travelling for vacation, business purposes, or to attend a conference must choose United Airlines as their travel buddy. With ample services and countless destinations worldwide, United Airlines is the perfect choice for any travel. Let us help you get to know United Airlines closely through the airline's services and routes and by managing reservations for easy travel.    

Popular Routes of United Airlines

United Airlines covers over 250 destinations across six continents, allowing passengers to travel to key destinations without hassle. Here are some of the popular international and domestic routes that United Airlines covers. 

Popular International Routes

New York/Newark( NYC) to Delhi( DEL)

San Francisco( SFO) to Delhi( DEL)  

Houston( IAH) to Delhi( DEL)

Chicago( ORD) to Mumbai( BOM)

New York( NYC) to London(LON) 

San Francisco( SFO) to Tokyo( TYO)

Washington D.C.( IAD) to Paris( CDG)

Los Angeles( LAX) to London( LON)

New York( NYC) to London( LON)

Washington D.C.( IAD) to Beijing( PEK) 

Popular Domestic Routes  

Houston( IAH) to Mexico( MEX) 

Houston( IAH) to San Jose (SJC)

New York( NYC) to Cancun( CUN)

Chicago( ORD) to Cancun( CUN)

Chicago(ORD) to Orlando( MCO)

Denver( DEN) to Las Vegas( LAS) 

San Francisco(SFO) to Mexico( MEX)  

United Airlines Travel Classes 

United Airlines has introduced various cabin classes for passengers travelling in its aircraft, ensuring the comfort of every passenger. Each class has unique features designed for passengers' comfort, budget, and preferences in the sky. Here are some of the details of all United Airlines cabins. 

United Polaris Studio 

In United Polaris Studio, passengers can experience spacious seating with modern interiors and VIP dining options. This class features the largest lie-flat seats with an ottoman and a door for added privacy. 

United Polaris Business Class 

United Polaris offers lie-flat seats with direct aisle access and enhanced luxury toiletries and amenities kits. Business class passengers can also access the lounge facility at select airports and enjoy curated in-flight meals. 

United First and United Business 

United First is the highest cabin class and service for domestic flights. When the same aircraft is used internationally, it is known as United Business. On long-haul flights, passengers receive priority boarding, baggage handling, and complimentary meals. 

United Premium Plus(Premium Economy)

The seats included in Premium Plus are reclining and have more legroom. They also have premium dining options. Passengers also get priority boarding and checked luggage. The entertainment screen allows passengers to enjoy a web show or movie. 

United Economy Plus 

Passengers have extra legroom and a preferred seat closer to the front of the aircraft. This cabin is primarily available on all United Airlines' mainline and international aircraft and most United Express flights.  

United Economy Class 

United Airlines' Economy class is affordable. It offers standard seating, complimentary snacks, and non-alcoholic beverages. Passengers can also opt for seat upgrades and baggage services.   

In-flight Services with United Airlines 

United Airlines has introduced many in-flight services for passengers' comfort and convenience. These services enhance passengers' travel and make them feel content in the sky. Let us discuss these services in detail. 

• In-flight Entertainment: United Airlines offers passengers personal screens to enjoy their journey with their favourite TV Show or movie and keep them entertained. Every cabin class has a multimedia screen of different sizes for a personalised experience. 
• Wi-fi Connectivity: This feature is available on most aircraft, so passengers can connect their devices and enjoy entertainment. They can purchase wi-fi with an hourly pass or by subscribing. 
• Dining: Passengers in the Economy cabin are offered complimentary drinks and beverages, while those in the Premium cabins have the choice from a wide menu. This feature of dining on a plane while on a journey makes passengers drop their worries and relax with a full stomach. 
• Mobile App Integration: This is another helpful service that United Airlines provides, which updates passengers about their flight timings, boarding passes, and access to content while on the plane. 
• Lounge Access: Passengers in the premium cabins get access to lounges at select airports where they can relax, sleep, have a meal, and wait for their flight to arrive.

Connectivity and Fleet Information 

United Airlines covers innumerable destinations globally by offering premium services with modern and updated cabin classes. And all this is done with the upgraded and best-in-class United Airlines fleet. Let us have a more detailed look at United Airlines' fleet information. 

Total Aircraft: 1,035

Average Fleet Age: 15.6 years 
Key Aircraft Types: United Airlines operates a mix of Airbus and Boeing aircraft, with Boeing's narrow-body and wide-body aircraft bifurcated. United Airlines is also the only North American passenger airline that uses Boeing's wide-body aircraft more than any other airline. Here is a list of the narrow-body and wide-body aircraft in the United Airlines mainline aircraft fleet. 

Narrow-body

• Airbus A319-100: United Airlines includes this series as the primary aircraft and operates 81 in number, the maximum in all Airbus series. 
• Airbus A320 Family: United Airlines operates 76 A320-200 aircraft, while A321neos are on order, and A321 XLR will be in service from January 2026.   
• Boeing 737 Family: United Airlines operates the narrow-body Boeing aircraft family, with the Boeing 737-800 model operating the maximum number(141) and the Boeing 737-700 having 41 aircraft.  
• Boeing 737-900 Family: United Airlines operates Boeing 900 and 900ER models with 12 and 136 aircraft, respectively.  
• Other narrow-body aircraft include Boeing 737 MAX 8, 9, and 10 and Boeing 757-200 and 300. The Boeing 737-300 jets hold the largest operator crown in United Airlines. 

Wide-Body Aircraft: 

• Airbus A350-900: United Airlines has ordered A350 models, but their delivery is delayed. 
• Boeing 767- 300ER and 400ER: The 300ER model is scheduled for phase-out, while the 767- 400ER has 16. 
• Boeing 777-200: Domestically configured and counted in ageing units. 
• Boeing 777- 200ER: It is set for replacement by A350- 900. 
• Other wide-body aircraft include Boeing 777-300ER, 787-8 Dreamliner, 787-9 Dreamliner and 787-10 Dreamliner models. 

Fleet Renewal: According to the United Next strategy, United Airlines plans to modernise and expand its fleet. Therefore, the airline is retiring the old aircraft fleet and has ordered new models to enhance passengers' experience and operational efficiency.   

United Airlines Loyalty Program 

United Airlines, the major airline of the United States of America, offers innumerable services to enhance passengers' travel. One such service provided by United Airlines is its reward program. MileagePlus is the name of United Airlines' frequent-flyer and reward program that helps enhance travel by offering premium services. One can get a MileagePlus membership for free. Here are the steps on how to join.

• Go to United Airlines' official website from your preferred web browser and tap the "MileagePlus" option. 
• A new page is displayed, where passengers are required to enter their personal information. Follow the prompts by entering details like your name, date of birth, etc., and tap "Next" to proceed.  
• You will now be asked to enter your address details. Proceed with the process, and when you are done, tap "Create Account." The confirmation will be sent to you via email.  

How to Earn United Airlines MileagePlus Miles 

Passengers can earn miles in various ways. They can either buy a United Airlines credit card or earn miles on each ticket they book with the airline. Here are some ways for passengers to earn miles. 

• Passengers who travel with United Airlines frequently can earn miles on each trip. The miles earned depend on the type of ticket purchased, ticketing, and the airline operating.
• Passengers can also qualify for premium travel if they earn Premier Qualifying points(PQP) for some flights. 
• After creating their MileagePlus account, passengers must enter their MileagePlus number when making reservations and checking in, which earns them miles. 
• When passengers travel on a United or United Express flight, they can earn miles credited within 48 hours of travel. 
• Mileage can also be earned through United personal credit cards. Passengers need to sign into their MileagePlus account and apply for a pre-approved credit card that does not affect their credit score. 
• United Credit Cards include United MileagePlus Gateway, Explorer, Quest, and Club. Every United Credit Card offers great rewards and miles so that passengers can enjoy premium services.  

United Airlines Pet Policy 

Many airlines allow passengers to take their pets along. United Airlines is one of them. The airline helps passengers take their pets in a cabin or as cargo. Let us bring United Airlines' pet policy to your attention for a better idea.

Pets in Cabin 

• United Airlines allows only small and domesticated pets to travel as carry-on baggage. These pets may include dogs, cats, household birds, or rabbits. 
• Pets must be 8 weeks old and fully vaccinated. There should be no pet that is breastfeeding, has given birth recently, or is ill. 
• Pets must be kept in a carrier that fits beneath the owner's seat. The airline must be wide enough for the pet to lie, turn around, and stand. 
• There are specific destinations where pets are not allowed in the cabin. Passengers must check the entry and exit requirements for their destinations with United Airlines.
• As United Airlines mentions, pets must be kept in a pet carrier with the permitted dimensions for cabin pets. 
• The transport cost for the pets in the cabin is 125 USD.   

Pets as Checked Baggage 

• Pets are not permitted on flights to/from Australia as checked baggage. 
• United Airlines does not accept pets as checked baggage for flights to/from Kuwait or Bahrain because of the extreme heat. 
• Passengers can bring up to two pets per person, provided they buy two seats for each pet. 

Pet Carrier Requirements in Cabin and Cargo

• The maximum measurements of a hard-sided pet carrier should be 17.5 x 12 x 7.5 inches inside the cabin. The soft-sided pet carrier should not exceed 18 x 11 x 11 inches in the aircraft cabin. 
• Ensure the pet has enough food and water during the journey and that the pet carrier is appropriately locked. 
• There is no weight limitation on United Airlines for pets travelling with passengers. 
• Certain limitations exist for carrying pets in checked baggage and cargo. So, passengers need to contact United Airlines for a smooth trip. 

United Airlines Change of Name and Birthdate

It can become stressful when passengers notice a typing error or a difference in their date of birth. It's also essential to provide the correct information to the airlines before boarding a flight. For that, passengers must check the policy to change their name and date of birth. Here is the United Airlines name change policy so passengers can rectify it accordingly. 

• Passengers can only rectify their name if there are minor changes in the wrong name. This means passengers can only change a part of the name, not the whole name. 
• Travellers can make minor changes to their date of birth, corresponding to the government ID. 
• Passengers can request a name change or a date of birth on their United Airlines boarding pass. They cannot amend gender, date of birth, and name in one ticket. 
• The change in date of birth and name should be subject to the government ID card and must match it.
• United Airlines allows only one minor correction per ticket. If there are any further changes, additional fees will be applied to proceed and confirm the reservation. 
• In case of significant name modifications, passengers must present documents corresponding to their request. For example, a marriage certificate is required in the event of marriage. At the same time, in a divorce case, the parties are asked to present a divorce settlement. A government officer must duly sign all government documents and affidavits. 
• If a passenger has an alternative name, they must produce a government-issued document stating the old and new names.
• Suppose a passenger cannot fulfill the terms of United Airlines' name change policy. In that case, they can cancel and rebook the United Airlines ticket using the correct name. 

How to Change United Airlines Name or Date of Birth

• Start by opening the official website of United Airlines from their preferred web browser. 
• A MileagePlus member can log in to their account. Otherwise, click on the "My Trip" option from the top. 
• When passengers' details are displayed, they can move to the personal details section and tap on the "Edit" option before the name or date of birth. 
• Passengers can enter their correct date of birth or name in the section and proceed. 
• A government ID is required from them for confirmation. They can upload the documents and proceed further. 
• If a passenger is a MileagePlus member, they can make changes, pay nominal charges, and get the ticket. Other passengers are required to pay a modification fee and confirm their reservation.    

How to Apply a United Airlines Festival Coupon or Discount Code

United Airlines has introduced several coupons and discount codes so passengers can plan their journey at an affordable price. These coupons are valid up to a specific limit, so passengers have to check with United Airlines for the active coupons. Some coupons and promo codes are introduced around Christmas and Easter holidays. They can follow the guide below to learn how to use United Airlines coupons and discount codes. 

• Head on to the official website of United Airlines, www.united.com. 
• Tap on the "Book a Flight" option, enter the itinerary details, and tap "Next". 
• When displayed, check the list of flights, and select the one that complements your travel plans. 
• Select your cabin and seat from the flight map, enter your details, such as name and date of birth, and tap "Next." 
• A checkout page is displayed, where you are required to enter payment details. Select the "Have Promo Code" option, enter the coupon code in the blank box, and tap "Apply" for the appropriate discount. 
• Confirm your reservation; the details will be sent to the registered email.  

United Airlines Flight Change and Cancellation Policy 

United Airlines is the only airline that offers flexibility to passengers and their reservations. Many unknown reasons exist for a passenger not being able to take the flight he booked. United Airlines understands this and thus can change the flight or cancel it and get a refund. However, as stated below, one must know the United Airlines flight change or cancellation policy before proceeding.

• United Airlines has a 24-hour window during which passengers can change their flights or cancel them for free. However, if they want to make any changes or cancellations after 24 hours, they must pay a change or cancellation fee based on their travel type. 
• A traveller can cancel the flight 3 hours before the scheduled departure of the international flight and 2 hours before the domestic flight. 
• United Airlines allows same-day flight changes for free. If passengers change their flight to the next day, they must pay a flight change fee depending on their flight type and travel. 
• Passengers who have booked economy class have a non-refundable ticket, which is non-refundable and non-changeable after 24 hours. 
• To cancel a flight with United Airlines after 24 hours, a fee of 200 USD is applied to the passengers. 
• Premium members can change their United Airlines flight for free. They only have to pay the difference in the seat's price if it is unavailable in the same class. 
• While changing the flight, passengers must know that the new flight should have the exact departure and arrival airports as the old one. They must also ensure the latest flight leaves within 24 hours before or after the original flight.
• If passengers choose "Fly Stand By", they can change their flight for free. This option is available for passengers flying on a non-refundable ticket. 
• Passengers can contact United Airlines customer support for flight changes or cancellations. They also have the online option under "My Trips" from the official website, where they can manage their reservations. 

United Airlines Flight Seat Change and Upgrade

Everyone wants their desired seat when travelling with their favourite airline. United Airlines understands passengers' wishes and offers seat upgrades and change options. Before proceeding with the seat upgrade or change, one should explore the ins and outs of it, and this can be done with the help of the United Airlines Flight seat change or upgrade policy. Let's discuss the flight seat change or upgrade policy. 

• Passengers can reserve their seats when booking United Airlines tickets. After confirming their seat, passengers can choose the United upgrade chart option for an upgrade or a seat change. 
• Passengers who are premium members can choose their seats at check-in and are not required to pay any seat selection or upgrade charges. In contrast, a non-premium member must pay the difference in fare at the time of check-in during the seat upgrade. 
• Premium members are eligible for a seat upgrade at the last minute based on their current membership or airfare type.
• Suppose passengers add themselves to the United Airlines standby list. In that case, they will be eligible for an automatic seat change or upgrade. 
• Passengers can upgrade their seats on the same or another flight with the exact arrival and departure airports. Members can pay the fare difference in the form of travel credit, and non-members can pay from the payment source of their choice. 

United Airlines Contact Information

• IATA Code: UA 
• Contact number: 1-800-864-8331( For U.S. and Canada) 
• Official email: United Airlines does not have a dedicated email, but has a customer care link where travellers can get assistance.  https://www.united.com/en/us/customercare ( write concern, experience or complaint through this link). 
• Number of destinations: 383 
• Fleet Size: 1,035
• Airports Served: 79( Domestic) and 111 (International)
• Main Operating Airport: O'Hare International Airport, Chicago, Illinois
• Date of Establishment: 6th April, 1926 
• Website:  www.united.com 

United Airlines Frequently Asked Questions (FAQs)

What cities does United Airlines fly to?

United Airlines flies to many cities worldwide, including Calgary, Montreal, Costa Rica, Stockholm, Beijing, and Zurich.   

What is United Airlines' primary hub? 

United Airlines operates from eight hubs, with O'Hare International Airport in Chicago, Illinois, as its primary hub. 

How many destinations does United Airlines fly to? 

United Airlines covers more than 300 destinations across the world. 

What's the cheapest route that United Airlines flies?

United Airlines' cheapest route is to fly to the Caribbean or Central America because of its proximity to Chicago Airport. 

What travel classes does United Airlines offer? 

United Airlines offers the United Polaris Studio, United Polaris, United First, United Business, United Premium Plus, Economy Plus, and United Economy classes on its various aircraft. 

Does United Airlines provide in-flight wi-fi? 

Yes, United Airlines offers an in-flight wi-fi facility, and the service and subscription depend on the type of tickets one has booked.

What entertainment options are available on United flights? 

United Airlines offers passengers various movies, TV shows, podcasts, and music in multiple genres.